Frequently Asked Questions.

Include the product or goal, finished size, quantity, where it will be used, desired deadline, installation needs and any artwork or reference photos you already have.

Vector files such as AI, EPS, SVG or vector PDF are preferred for logos when available. High-resolution PNG, JPG and TIFF files can also work depending on the final size. Send the best files you have and JNA can review them.

Yes. JNA offers design support for logos, print, signs, displays, vehicle graphics and specialty projects. Start with your idea, rough sketch, existing logo or reference image.

Projects that require artwork approval should be reviewed and approved before production. Always check spelling, phone numbers, dates, dimensions, colors and layout carefully on the proof.

Turnaround depends on the product, quantity, material availability, finishing, proof approval and installation requirements. Include your event or in-hands date when requesting a quote so timing can be evaluated early.

Provide your established Pantone, CMYK, RGB or HEX values when available. Exact appearance can vary by material and printing process, so ask about production-specific matching when color is critical.

Installation is part of JNA’s listed production capabilities and may be available depending on the project, location and product. Include installation needs in the quote request.

The website uploader accepts common production formats and multiple files. The included hosted upload system is configured for up to 25 MB per file; for larger transfers, contact JNA for an alternate transfer method.

Yes. Use the Custom Projects page or quote form and include photos, sketches, dimensions, examples and the intended use. JNA can help determine whether there is a practical production solution.

Yes. The new PROMO division includes promotional merchandise, drinkware, apparel, event giveaways and direct-to-garment printing options.